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100 % Satisfaction Guarantee

We have tested our products and know what they are capable of. That’s why we have a satisfaction guarantee on all our products.

We place great importance on customer satisfaction and guarantee products of the highest quality. We are therefore happy to offer a full refund if you are in any way dissatisfied with our products.

If you are unhappy within your products, then you can write to us for a refund within 45 days of receipt. Simply tell us briefly why you are unhappy with your products. Then just mail the product(s) back to us and we will issue a full refund of your money.

Our satisfaction guarantee only applies to purchases made on our online store.

Always be sure to get in touch with us first before sending your products back in the post.

What is the returns process?

If you are not completely satisfied with your purchase within 45 days then contact us by email at info@australian-bodycare.com . Briefly describe why you are dissatisfied with your product and quote your order number. We will then get back to you with a returns address.

Once we have received your products, we will refund the purchase price.

We will naturally cover the cost of postage if you choose to return your products. Contact us to request a returns label.

You will always be welcome to purchase our products again.

Even if you decide to use our satisfaction guarantee, you will always be welcome to shop with us again.

If you have any questions about our satisfaction guarantee, please don’t hesitate to get in touch. Click here

Unlimited right of return

You are naturally entitled to change your mind. That’s why there is no time limit for returning or exchanging products that you have purchased on australian-bodycare.com, so long as they are in their original packaging.

You will need your original receipt/purchase confirmation in order to return your items.

We will naturally cover the cost of postage if you choose to return your products. Contact us to request a returns label.

Always be sure to get in touch with us first before sending your products back in the post.

Visit our online store – click here

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How to choose a variant

A complete guide

Which alternative should I choose?

All our products contain Tea Tree Oil, an active antibacterial ingredient which has been cultivated and used in Australia for centuries.

Many of our products are also available in a quite unique combination of 100% natural Tea Tree Oil + Mint or Tea Tree Oil + Lemon Myrtle.

Why should I choose Tea Tree Oil + Mint?

Mint has always been a popular ingredient in skin care, and its use can be traced right back to ancient Egypt and the Roman Empire.

Its special cooling and soothing properties make mint an ideal ingredient in our problem-solving skin care too.

Among other things, mint is rich in vitamins A and C, which are important for a healthy skin and scalp.

It is also mint that gives these product varieties their clean, comforting scent.

Why should I choose Tea Tree Oil + Lemon Myrtle?

Lemon Myrtle is an antibacterial ingredient and a highly effective moisturiser, which is important for attractive skin and a healthy scalp.

Among othert hings vitamin C content is high in Lemon Myrtle, which stimulates and strengthens the skin and hair, ensuring a fine, healthy glow.

The slightly acid lemon scent of Lemon Myrtle adds a pleasant freshness to these product varieties.

We have been developing problem-solving skin care products for more than 30 years, and all our ingredients are carefully selected by our experts to target specific skin problems.